Payment Guidelines
At Freyen, we offer a variety of secure payment options and transparent payment terms for a smooth and convenient shopping experience. We accept the following payment methods:
- Google Pay
- Shop Pay
- Apple Pay
- PayPal
- Visa
- Mastercard
- maestro
- American Express
- Diners Club
- Discover
- elo
- UnionPay
Payment security
Your privacy and security are our highest priority.
- All transactions are processed using SSL encryption and comply with PCI-DSS standards (Payment Card Industry Data Security Standards).
- We do not store your credit card details and have no access to them.
Payment processing
All payments are processed immediately upon receipt of the order.
Once payment is confirmed, your order will be processed (usually within 1-2 working days).
Prices & Currency
- The standard currency of our shop is EUR (€).
- All taxes are included in the product price.
Secure payment processing
The Freyen Shop uses SSL encryption and trusted payment portals to ensure the security of your transactions.
We do not store your credit card or payment details.
Payment processing
- Payment is due upon order confirmation. After successful payment processing, you will receive an email with your order details.
- If payment authorization fails, the order cannot be completed. You can try an alternative payment method or contact us for assistance.
Invoicing
Please ensure your billing information is correct and matches the details of your chosen payment method. Orders with incorrect or incomplete billing information may be delayed or canceled.
Contact information
Name of the store: Freyen
Registered company: Nuvzz LTD
Chamber of Commerce: 16749462
E-mail: contact@freyen.de
Phone number: +442038288776
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Customer service hours
Our team is available Monday to Friday, 9:00 AM – 5:00 PM (GMT) .
We strive to answer and process all inquiries within 24 hours on weekdays.